Autos on the Mall Sioux Falls Sd Reviews
March, 2022
Joanne H.
Luxury Auto has fantastic service. We bought a automobile from them five-6 years agone and had exceptional service from them. Kept in contact with Patrick. Recently told him what we were looking for and he found it. Drove domicile with the automobile of our dreams yesterday! Give thanks y'all Patrick! Your the all-time!!
March, 2022
Dustin West.
I just want to requite a huge thank you to Mike Chaplin and the people over there at luxury auto mall. They were currently out of loaner vehicles and Mike actually came through for me and let me borrow one from the lot! Really shows how family oriented they are by being and then generous.
February, 2022
Charles H.
I absolutely Love you all at Luxury Automobile! From Spencer; whom I have purchasing both a BMW and a Benz from. To Travis, Justin and Tina in the Mercedes Service Dept; who e'er brand yous experience special when I come in for any service on my Benz. They always go above and beyond. Non only do they welcome you and do a great chore; but as well wash and dry out your car before you option it up. Then they explicate everything that was completed and always know all the answers to whatever questions I have! They also offer you lot a very dainty loaner while your car is being worked on. You all at Luxury Automobile are Absolutely Amazing! Thank you!
Feb, 2022
Amy H.
Great service today! Thanks Brian for going higher up and beyond and helping me out. And thank yous for delivering my car to my house I was not expecting that but much appreciated.
February, 2022
Logan E.
This is the best dealership I've ever been besides, the automobile buying experience is like no other, and the maintenance/service department is outstanding, I've personally bought 5 vehicles from luxury automobile mall and will continue to practise so in the future.
January, 2022
Bryon M.
Words can not limited my appreciation and satisfaction with everyone at Luxury Car. My BMW X5M with 52k miles recently had an internal engine failure which required a complete new engine replacement and both turbos needing to be replaced. The full cost on this was over $40k! Unfortunately the vehicle was non purchased in Sioux Falls, but from a large dealership in Broomfield, CO. We had owned the vehicle for less than two months, and the cause of the engine failure was traced back to the dealership in CO. Initially they refused to do the right matter, and offered zero aid.
Neil at Luxury Car stepped in and worked tirelessly over nearly iii weeks with BMW of NA and also a warranty company Century.
He spent countless hours trying to find a suitable resolution. He was able to negotiate a brand new BMW engine and new turbos. He received the parts quickly and his team installed the new engine without any bug.
To a higher place and beyond our expectations!!! I learned a valuable lesson in the importance of doing business organisation locally. They have definitely earned our business, and we are very thankful to have a dealership that nosotros tin trust!!
Jan, 2022
Barb D.
Very pleased, anybody was so helpful & friendly, a friend recommended for me to go my oil inverse here - I will definitely return.. I highly recommend this business organisation & their prices are very reasonable!!!
Jan, 2022
Becky D.
The staff is ever very friendly and helpful, and the employees back in service exercise a nice chore in a timely manner. It was pretty awesome to get a diagnostic report of everything on my vehicle and so I can make sure there's no issues. I always bring my machine here.
December, 2021
Steve R.
Wow. Astonishing feel. Both John and Bri were great in getting me going and explaining the procedure. The "no negotiate" method is a adept plan and made for a painless day.
December, 2021
June K.
I have been with Luxury Car Mall of Sioux Falls for more than 10 years at present! Nifty people and splendid customer service here! They e'er make you feel welcome and work really difficult to find the perfect motorcar for you! They are the best of the best!!
December, 2021
Kim J.
Tina was amazing. She explained what needed to exist done and the price to correct the issue with my Mercedes. I felt my business was appreciated and valued as a customer. She was able to accept the marking headlight fixed for me while I was there as well and so I didn't accept to make a 2d appointment. I felt my car was serviced in a reasonable corporeality of time.
Nov, 2021
Owen West.
Great bargain on the vehicle! Patient sales staff! I am an out of state buyer with my own financing. It took a petty bit of time for me to go my financing aligned. The staff was smashing and communicative. Mike, Andrew and Bri!
November, 2021
Kathy G.
Appreciate the courteous and helpful staff at LAM. Tina in Mercedes service is very knowledgeable/helpful. On a personal note, I'yard thankful to accept a swell local dealer that values relationships earlier, during and after the sale. 👍 Highly recommend.
November, 2021
Jim B.
Groovy Service Department as nosotros always drive from Rapid Metropolis and back the twenty-four hours of our engagement, and the service dept seems to get us done so we can return home the same day if possible.Thank you to Travis and Tina!!
October, 2021
Marlene S.
Jeff was Very helpful in answering all our questions and was very knowledgeable about the vehicles. It was a quick and painless transaction and they were very reasonable with everything. Thank you!
Oct, 2021
William Due east.
The staff went out of their way to help me. They worked efficiently to complete whatever tasks I asked for information on or contracts.
The negotiations and deal were fair and my automotive needs were met and my issues solved. I was able to go far and out and all the same spend time with my family unit over the weekend.
October, 2021
Jon B.
We always get the accented best client service. They have quality Sprinter techs and will always have the time to walk you through any questions yous have on your service.
September, 2021
Nimal P.
Cracking client service! Tina was bang-up and went the extra mile to get my service completed even though I was scheduled out a couple weeks.
September, 2021
Bruce B.
Had a problem on my new camper with Mercedes power. Camper dealer had no clue, took it to luxury motors. Very helpful staff in the service section was able me to determine at that place were recalls that should have been addressed past the camper dealer before delivering a new unit. The recalls were done by Luxury Motors in a timely manner and I am now a happy camper.
The facility is clean and bright. I have been in dirtier hospitals than the service department.
Staff was very helpful and knowledgeable. While there I fell in love with a SUV on the lot, but....
September, 2021
Todd P.
Factor in the service expanse is always then helpful, professional and sensitive to the customers needs - that demeanor solitary keeps people coming back. I as well noticed Jon is e'er friendly and willing to aid customers that need a ride - he treats people with respect and even though they are leaving their vehicle, he makes certain to let them know their business is appreciated and makes it an enjoyable experience. NICE!
August, 2021
Darla P.
Admittedly Wonderful Feel!! I would recommend anyone and everyone to buy their next vehicle at Luxury Motorcar Mall. I have purchased many cars and they were far the best to work with. From the test drive to the paperwork, everything was so smooth!! Thank you Ben and team at Luxury Automobile Mall!!
August, 2021
Renea H. S.
Nosotros brought our C300 in for some call back piece of work. Despite non spending a dime I still got a 2021 loaner. Customer service does still be at this dealership, refreshing!
July, 2021
Iryna P.
I really dear BMW and Mercedes! and I bring my cars for service only here. Very fast and loftier quality! Thanks 😊
July, 2021
Danny Thou.
"WHY WOULD YOU Store ANYWHERE ELSE", EVERYTHING IS AS THEY SAY IT IS, PROFESSIONAL, COURTEOUS, FUN TO Work WITH, WONDERFUL ATMOSPHERE, NO Incertitude, THE Best Auto SHOPPING Experience THAT YOU Will EVER HAVE, THIS IS MY Sixth VEHICLE PURCHASED FROM THE LUXURY AUTO MALL, AND IT IS Always Similar COMING HOME"!
June, 2021
Mary D.
Alex was non at all a typical pushy salesman, he was honest and answered all our questions. No force per unit area sales. This is the start time we take experienced this and Alex has made a friend and customer for life. Honey our new XT4 and will be sure to permit everyone know where we bought it and who to contact. Thank you for such a nifty day. He went over the machine details and functions earlier we left.
June, 2021
Ryan Chiliad.
We had a great experience with Doug Vogel and the staff at Luxury Automobile Mall of Sioux Falls! They were very informative and were not aggressive with the sale or any of the additional warranty options on our 21 Escalade Sport. They made the whole process smooth, piece of cake and comfortable. I'g certain we'll have the Cadillac for quite some fourth dimension merely would definitely recommend them if anybody is in the market for a new or used vehicle!
June, 2021
Sara H.
Jeff and Bri were cracking to work with! Jeff replied to all of my questions speedily, Bri got me a not bad rate, and once we made the 3hr drive to see the vehicle they had us in and out in under an hour! Great experience, would recommend to anyone making the trip.
May, 2021
Lori A.
What a smooth process trading in one car for another. Patrick and Joe were awesome to work with. Thanks so much.
May, 2021
Reed Travel Journeys
We are now on our 2d lease through Mercedes Benz of Sioux Falls and couldn't be happier. From our very offset experience they have been professional, kind and friendly! Patrick was our sales representative the commencement fourth dimension and nosotros fabricated sure to ask for him the 2nd time too, he was more helpful and accommodating to find the verbal auto we wanted. All the attributes of what a car dealership should be!!
May, 2021
M G Martell S.
Spencer made the purchase of my new convertible easy and seamless. He was kind and professional. Joe, who handled the financial aspects, was equally kind and professional person. The two knew their business well. Luxury Motorcar came highly recommended, and I tin attest to the reason why. I will be dorsum for hereafter buys.
May, 2021
Taramay G. H.
Nice staffing, they aid you to get the car you desire. They practice all the piece of work, very nice place. Like I said squeamish staffing . Cheers besides to John a person who assistance me.
April, 2021
Ryan L.
Always had not bad service with Factor in their service department. They can ordinarily get me an appointment in a timely manner and if needed a loaner vehicle. They have no problems working on any BMW, even my i3 which is an oddball in the lineup.
April, 2021
Dulce E. Southward.
John was incredible from start to finish. He made sure I got the vehicle I dreamed for, and did it fast. he even went as far as to personally deliver my vehicle to my domicile in Sioux City. In a centre beat would recommend Mercedes-Benz of Sioux Falls, and John to anyone in the market.
April, 2021
William E.
They have a great website that has a value your trade characteristic that made things super easy and convenient for me. Using that together with the no hassle pricing sets their way of selling way alee of the rest of the competition. The people were patient, intelligent, and had incredible customer service skills they used all the way through the process to the very stop.
March, 2021
Brooke O.
Patrick was not bad! He listened to what I needed and came back with an exceptional deal that fit my circumstance perfectly. The procedure was flawless and everything was expedited in a timely manner. I am extremely happy and couldn't have made it happen without Patrick! He is honest and trustworthy and the dealership was wonderful. Thanks again!
Feb, 2021
Doug B.
I brought my Winnebago motor home to Luxury Auto for a recollect appointment. Was told to await a two hour service appointment simply vehicle was finished in one hour. Great service reception section and appreciate the quick solution for my vehicle. My Sprinter has been trouble free and we savour the unit a lot. Bought our unit because it was on the Sprinter platform.
February, 2021
Kali F.
Nosotros are vanlifers, so our van is our dwelling house! Well our van broke downward on our way through town. Nosotros called Mercedes right away, they said they were pretty booked and would try to clasp us in the side by side 24-hour interval. That was skillful enough for u.s.. When we got our van there, they said two technicians were going to stay late and piece of work on our van so we could get dorsum on the route. They got it fixed within a few hours and sent us on our way. Incredible service, to get above and beyond....We are speechless and forever grateful to these thoughtful and caring human beings. Thanks and so much!
February, 2021
Tom H.
Great feel with our service last week. It simply took about 20 minutes total. The service got u.s. correct in and the employees were very courteous. Thanks and we will meet y'all for our adjacent service. Nosotros are 100 miles away and appreciate fast service.
Feb, 2021
Jeff S.
Great service and what a overnice dealership! Very professional service team. I didn't purchase my vehicle here but they treated me like I had bought a top of the line machine from them! I will be bringing my GMC dorsum here for service from now on.
February, 2021
Susie M.
I was so pleased with the service provided past Luxury Auto Mall of Sioux Falls! It was a very fun feel to buy my First Cadillac!! Doug is a great teacher! He is patient and informative almost showing all of the features of the XT5!
February, 2021
David J.
I went to the Luxury Auto Mall with my spouse to purchase a newer Cadillac. Upon arrival, we met with Sales Consultant CJ Nieuwsma, who showed us several models on the showroom floor. We then exam drove several models before deciding on an auto to purchase. We financed the newer vehicle through the Luxury Machine Mall and completed the financing paperwork and were on our way domicile with a newer Cadillac SUV within a few hours. We are very happy with our purchase and the help we received from both the sales consultant and the financing personnel in completing the transaction. This was my third purchase of a Cadillac from the Luxury Automobile Mall since 2005.
February, 2021
Molly H.
Haven't even purchased a vehicle yet but I'm absolutely blown away by the service nosotros've received. Cannot say enough wonderful things well-nigh this lot and the people that piece of work hither. John has been amazing to work with through this process. Thank you!
January, 2021
Lela T.
I was very impressed by the knowledge of the service technicians, They had my older Mercedes-Benz back up and running in no time at all. 😁 They even checked on a recall for my sunroof which was Ok. The customer service was outstanding, which is a rare notice in these days. Give thanks you so much 👍 Dan, Tina & Crew at Luxury Auto Mall of Sioux Falls. I so appreciate you all ~ stay blessed.
January, 2021
Lisa N.
Carol was very helpful. She went in a higher place and across in ordering my BMW S4 and following upward on its progress. I am anxious to work with her again in the future. She was very all-around to our schedule. Good task, Carol!
January, 2021
Loren
Service was fast and very efficient. Even rotated my tires for gratis. The toll is the best in boondocks. Great service. 100% satisfied.
Dec, 2020
Rick O.
Tina, the Mercedes Benz service representative, is absolutely Awesome! She is very knowledgeable and a joy to piece of work with! Her attitude is always positive, upbeat and willing to help whatever the state of affairs is. I recommend her to everyone that needs service on their Mercedes Benz!! She does a OUTSTANDING job!! Rick, Sioux Falls.
December, 2020
Bill H.
Their service is second to none. They are quick and so very thorough. They also have some of the all-time coffee in town.
December, 2020
Todd T.
Luxury is the only place I have taken my 2017 Enclave for service and oil changes. Corking staff, great client service. The best part is the affordable prices. 👍🏾
November, 2020
Gordon M.
I can tell you for a fact that every unmarried person in that location is trying their utmost to maximize your experience. Cheers!
November, 2020
Janna Due south.
This identify is astonishing!!! Staff is ever pleasant and willing to help you with any questions and concerns you lot may have!!! Detailed inspection with whatsoever job and aren't pushy with you need this and that. All-time prices effectually. Non to mention their Covid-19 procedures are top notice!!! Thanks for caring about my safety likewise as others!! Task well washed and will ever return!!!
November, 2020
Andrea Thou.
Michael was very thorough and explained my services to me. Great advice and texted me when I needed additional service and when vehicle was ready for pickup. I was able to use a loaner vehicle while mine was being serviced which was very user-friendly. Luxury went above and beyond with plastic covers on steering wheels and seats for actress protection during Covid. My car was washed and sparkling make clean when I arrived to pick it up. Cheers for your excellent service!! Volition be back and highly recommend! :)
Source: https://www.luxuryautomallofsiouxfalls.com/customer-reviews.htm
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